How to book

ONLINE

Online booking is available through this site, www.philharmonia.co.uk, for tickets for our Royal Festival Hall concert season. Please note this facility is not currently available for concessionary or access discounts nor group bookings. Please contact us by phone and we'll be happy to help.

All bookings made through this website are processed by the Philharmonia Orchestra Box Office. If there is enough time before the concert, your tickets will be posted to you (5 working days before a concert for UK bookings, 10 working days for overseas bookings.) Otherwise you will receive an email confirmation and instructions as to where to collect your tickets. If there is any problem with allocating your tickets you will be contacted. Following this, if we are still unable to complete your booking, payment will be refunded in full.

You may also book tickets online at www.southbankcentre.co.uk, which provides a real-time secure service although please note a transaction fee of £1.45 will apply.

PHONE

Call the FREEPHONE Philharmonia Orchestra Box Office on 0800 652 6717 to book your tickets (Monday - Friday 9.30am-5.30pm)
NO BOOKING FEE and call back answerphone service out of hours.
Payment can be made by Mastercard, Visa, Amex & Maestro.

POST

Applications should be sent to:
Philharmonia Orchestra Box Office
FREEPOST RRGT-AHSU-GXRE
London SE1 7NX

When booking by post please give your name, address, daytime and evening telephone numbers.

EMAIL

[email protected]

FAX

020 7921 3950

Concessions

A limited allocation of half-price tickets is available for recipients of Jobseekers Allowance, Income Support, Pension Credit, Under-16s and full-time students. Appropriate cards to be shown.
Tickets are sold on a first-come-first-served basis, and once sold, no further tickets are available by any method of booking.

Please note that discounts/concessions cannot be combined.

Family tickets - special discounts for children

Each adult attending a concert can purchase up to 2 tickets for under-16s at half-price.

Philharmonia Orchestra concerts are usually suitable for children aged 7 upwards. Children under 6 may not be admitted at the discretion of the orchestra and hall management. Please contact us if you need additional guidance.

School parties

50% discount and 1 free teacher's ticket for every 10 purchased.

Visitors with disabilities

Visitors with a disability are invited to join Southbank Centre's free Access List. By registering you may be eligible for tickets at concessionary prices, to bring a companion whose ticket is free who can assist you during your visit, to receive information in alternative formats etc. For a form visit Southbank Centre's Access page, email [email protected] or call the Southbank Centre Ticket Office on 0871 663 2587.

The auditorium is fitted with Sennheiser infra-red systems. Receivers can be collected from the cloakroom in the Royal Festival Hall.

LEVEL ACCESS

There is level access throughout the Royal Festival Hall from the internal lifts (some of the lifts have a limited weight capacity; please call 0871 663 2587 to confirm), and there are wheelchair spaces in the boxes, choir seats, side and rear stalls of the auditorium. Tickets for wheelchair spaces can be booked online or by phone on 0800 652 6717 or 0871 663 2587.

Returns policy

If you would like to exchange your tickets for another Philharmonia Orchestra concert, please return your tickets to us and state for which concert you would like to exchange them. We shall endeavour to give you seats as close to your existing ones as is possible.

If you don't want to exchange your tickets, return them to us and we shall issue you with a credit voucher for the price of the tickets. This is valid for a year and can be used to purchase tickets for any future Philharmonia Orchestra concert.

Tickets must be returned to us so that they are received no later than two working days before a concert for us to deal with any exchanges. The office is open Monday - Friday (ie. if a concert is on a Tuesday the ticket must reach us by the previous Friday).