Booking and accessibility information

We are committed to making our concerts accessible.

LONDON

The Southbank Centre offers world-class facilities for people with disabilities. For full details, visit the Southbank Centre website.  You can also email accesslist@southbankcentre.co.uk or call the Southbank Centre Ticket Office on 0203 879 9555.

The Royal Festival Hall and Queen Elizabeth Hall are fitted with Sennheiser infra-red hearing enhancement systems. Hearing enhancement equipment can be collected at the Royal Festival Hall Ticket Office on Level 2.

Access Tickets

• A free companion ticket is available for patrons who require assistance to enable you to attend a concert
• If you have a disability but do not require a companion, you are entitled to a 20% discount

Access tickets are not available online. Please call 0800 652 6717, or email us at boxoffice@philharmonia.co.uk and we will be happy to help.

Level Access

There is level access throughout the Royal Festival Hall from the internal lifts. There are no handrails on the central staircases inside the auditorium. If you have limited mobility and would like our advice on the best seats to book, please do not hesitate to get in touch.

Information for Wheelchair Users

There are wheelchair spaces in the boxes, choir seats, side and rear stalls of the auditorium. Tickets for wheelchair spaces can be booked online or by phone. 

London and Bedford seasons booked direct with the Philharmonia

No. However, tickets may be returned up to two working days before the concert date. The weekend will not count as working days. Therefore, where a performance takes place on a Sunday, returns will be accepted until 5pm on the Wednesday of that week.

Returned tickets may be exchanged for either a Credit Voucher (valid for one year) or tickets for another Philharmonia concert. A return fee of £3 per ticket applies.

London season concerts booked through Southbank Centre must be returned directly to Southbank Centre. The Philharmonia Box Office cannot administer orders processed through Southbank Centre.

The Philharmonia Orchestra and event promoters reserve the right to substitute artists and amend programmes if necessary due to unavoidable causes. We will make reasonable efforts to contact ticket holders if there is a change of artist or programme. No refund will be offered unless a concert is cancelled.

Our full returns policy is available in our terms and conditions.

Residency venues

If you have not booked for the London or Bedford season direct through the Philharmonia, you will be bound by the returns policy of the venue with whom you have booked, and will need to get in touch with the venue directly.

We offer group discounts on our London and Bedford season concerts. For discounts on other concerts, please see the venue’s website.

LONDON

Adult groups

Groups of ten or more get a 25% discount, and one free ticket for every 20 purchased (excludes top price tickets).

School and student groups

Groups of ten or more get a 50% discount, and one free ticket for every ten purchased (excludes top price tickets).

You can make a reservation for your group, and confirm final numbers and pay one month before the concert.

Group discounts are available to book by phone. Please call 0800 652 6717, 10am – 5pm, Monday to Friday.

BEDFORD

School groups of ten or more get a 50% discount (excludes top price tickets)

We love welcoming children, young people and students to our concerts.

Age guidance

Philharmonia Orchestra concerts are usually suitable for children aged 7 and older. Children under 6 may not be admitted at the discretion of the orchestra and hall management. Please contact us if you need additional guidance.

LONDON

Tickets for children and young people aged 18 and under are 50% off, excluding top price seats. A maximum of four 18-and-under tickets are available per concert per transaction (limited availability).
Please note that 18-and-under tickets are not eligible for multibuy discounts.
Students can book discounted tickets for most of our London concerts via Student Pulse.  

BEDFORD

Each adult attending a concert can purchase up to 2 tickets for under-16s for half price.

LONDON

A limited allocation of tickets is available with a 25% discount for recipients of Universal Credit or Pension Credit.
You may be asked to show proof of eligibility. These tickets are sold on a first-come-first served basis.

Students

Students can book discounted tickets for most of our London concerts via Student Pulse (limited availability). If there are no more Student Pulse tickets available, students can book for the 25% off concession price.  

BEDFORD

A limited allocation of half-price tickets is available for recipients of Universal Credit, Pension Credit, Under-18s and full-time students. You may be asked for proof of eligibility.

Prices differ depending on the concert and, as with airline and train tickets, may change according to demand, but we will never change the lowest price. You can see all our ticket prices for each concert on our website.

Our Music of Today and Philharmonia Chamber Players concerts are free, but you will need to book a ticket in advance. Look out for our free Insights Talks, before some of our Royal Festival Hall concerts, throughout the season too.

LONDON SEASON

Book three or more concerts, to take advantage of our Multibuy offer:

• Book 3 – 4 concerts and get 10% off
• Book 5 – 7 concerts and get 15% off
• Book 8 – 10 concerts and get 20% off
• Book 11 – 14 concerts and get 25% off
• Book 15 or more concerts and get 30% off

The discount will be applied automatically when you book online or by phone.

BEDFORD SEASON

Book three or more Bedford Corn Exchange concerts to take advantage of our Multibuy offer:

• Book three or four concerts and get 10% off
• Book all five concerts and get 15% off

The discount will be applied automatically when you book online.