COVID-19 update: We have made the difficult decision to cancel or postpone all Philharmonia Orchestra concerts and performances up to the end of June 2020.
Read more

Booking info & FAQs

Family at Philharmonia concert

How to book

You can book tickets through this website for concerts in our London and Bedford seasons. To book for any other concerts, simply click on the ‘book’ button; this will take you through to the venue’s booking page.

If you would prefer to book for our London or Bedford seasons by phone, please call 0800 652 6717. Our box office is open 9.30am – 5.30pm, Monday to Friday.

Coronavirus

We are happy to offer refunds to people quarantining as a result of coronavirus, and to people who are in an at risk/no travel country. Otherwise, our usual returns policy applies.

Booking info

Subscriptions


LONDON SEASON SUBSCRIPTIONS

Book three or more ‘standard’ (i.e. not Christmas or Gala) concerts across the Season and receive a discount:

  • 3-5 concerts: 10% Off
  • 6-8 concerts: 15% Off
  • 9-11 concerts: 20% Off
  • 12-14 concerts: 25% Off
  • 15+ concerts: 30% Off

Please note, Premium Seats count towards a multi-buy booking but the tickets are not discounted. Select the seats you want for each concert in the Royal Festival Hall season and the correct subscription discounts will be applied automatically. Book a subscription now.

BEDFORD SEASON SUBCRIPTIONS
Book three concerts across the Season and receive a discount:

  • 3-5 concerts: 10% Off
  • 6 concerts: 15% Off

Select the seats you want for each concert in the Bedford Corn Exchange season and the correct subscription discounts will be applied automatically. Book a subscription now.

Groups & Schools

We offer group discounts on our London and Bedford season concerts. For discounts on other concerts, please see the venue’s website.

Adult groups
Groups of ten or more get a 25% discount, and one free ticket for every 20 purchased.

School groups
Groups of ten or more get a 50% discount, and one free ticket for every ten purchased.

You can make a reservation for your group, and confirm final numbers and pay one month before the concert.

Group discounts are available online, but to get your free ticket(s) you need to book by phone. Please call 0800 652 6717, 9.30am – 5.30pm, Monday to Friday.

For our Christmas concerts co-promoted with Raymond Gubbay Ltd, all groups get 20% off, and no free tickets.

Families & Children

The whole family can come to concerts with significant reductions in ticket prices for young people aged 18 years and under.

London’s  Southbank Centre
Tickets for children and young people aged 18 and under are £8 (£6 in the lowest priced areas of the hall), excluding premium seats. A maximum of four 18-and-under tickets are available per concert per transaction (limited availability).

Please note that 18-and-under tickets are not available for subscription discounts. This discount does not apply to co-promotion concerts with Raymond Gubbay Ltd.

Bedford Corn Exchange
Each adult attending a concert can purchase up to 2 tickets for under-16s for just £5 each.

Age recommendations
Philharmonia Orchestra concerts are usually suitable for children aged 7 and older. Children under 6 may not be admitted at the discretion of the orchestra and hall management. Please contact us if you need additional guidance. Family tickets are not available online.

Please telephone the Philharmonia Orchestra Box Office on FREEPHONE 0800 652 6717, or email us at boxoffice@philharmonia.co.uk for more information, and we will be happy to help.

Concessions

Please note that discounts/concessions cannot be combined and are not available online. Please telephone the Philharmonia Orchestra Box Office on FREEPHONE 0800 652 6717, or email us at boxoffice@philharmonia.co.uk and we will be happy to help.

LONDON
A limited allocation of half-price tickets is available for recipients of Jobseekers Allowance, Income Support, Pension Credit, under-16s and full-time students. Appropriate proofs of eligibility are to be shown. Tickets are sold on a first-come-first-served basis, and once the allocation has been sold, no further tickets are available by any method of booking. Please note: from the 2018/19 Season, there is a new flat ticket rate of £8/£6 for young people aged 18-and-under. More here.

Students
Please note that students can also book for most concerts for our London Season through the Student Pulse website/app. Tickets are £8 or less for best available seats. Student Pulse tickets are only available a month or less ahead of each concert.

BEDFORD
A limited allocation of half-price tickets is available for recipients of Universal Credit, Pension Credit, Under-16s and full-time students. Appropriate cards to be shown.

Ringside Seats

Put yourself at the heart of the action for just £10.

Sit ringside at Royal Festival Hall for just a tenner, and experience the thrill of a live symphony orchestra – the Philharmonia – in full flow.

We guarantee you great music and great seats within a few metres of the stage.

And for fun we’ll keep your exact seats a secret until the day: you could be in the front row, in the choir stalls right behind the trumpets – or even in a box.

Book in just a few clicks: no transaction fee; no postage; no fuss.

Read more here.

Accessibility

It is important for us that everyone can access Philharmonia concerts.

LONDON SEASON
Southbank Centre’s Royal Festival Hall offers world-class facilities for people with disabilities.

Visitors with a disability are invited to join Southbank Centre’s free Access List. By registering you may be eligible for tickets at concessionary prices, to bring a companion whose ticket is free who can assist you during your visit, to receive information in alternative formats etc.. For a form visit Southbank http://www.southbankcentre.co.uk/visitor-info/access, email accesslist@southbankcentre.co.uk or call the Southbank Centre Ticket Office on 0844 875 0073.

For the hard of hearing, the auditorium is fitted with Sennheiser infra-red systems. Hearing enhancement equipment can be collected at Royal Festival Hall Ticket Office, Level 5 Function Room and The Clore Ballroom.

Concessionary tickets for people with disabilities are not available online. Please telephone the Philharmonia Orchestra Box Office on FREEPHONE 0800 652 6717, or email us at boxoffice@philharmonia.co.uk and we will be happy to help.

Level Access and Booking for Wheelchair Users
There is level access throughout the Royal Festival Hall from the internal lifts (some of the lifts have a limited weight capacity; please call 0844 875 0073 to confirm), and there are wheelchair spaces in the boxes, choir seats, side and rear stalls of the auditorium. Tickets for wheelchair spaces can be booked by phone at the Philharmonia Orchestra Box Office, FREEPHONE 0800 652 6717.

Subscription discounts are also available for wheelchair users.

Southbank Centre has a number of wheelchairs for visitors to use, subject to availability. If one is required please request one on arrival at the Artist’s Entrance.

BEDFORD SEASON
There are four spaces available for wheelchair users. They cost £14 and include a free ticket for a companion. Disabled patrons who do not require a wheelchair space are eligible for an additional free ticket if they require a companion to assist them during their visit.

Bedford Corn Exchange is equipped with an induction loop system, designated wheelchair seats for performances, a disabled lift from ground level to the interval bar and disabled toilets. Please indicate at the time of booking whether you require a designated wheelchair space. Guide dogs permitted with prior notification. Please call 01234 718044 if you require further information about the venue.

Returning tickets

Returns policy
For concerts promoted by the Philharmonia Orchestra (London’s Royal Festival Hall and Bedford’s Corn Exchange), you may exchange your tickets either for a Credit Voucher, or another Philharmonia Orchestra concert by returning them via first class post to Philharmonia Orchestra Box Office, 6 Chancel Street, London SE1 0UX with a covering note. They must arrive no later than 2 working days before the performance, or call for free on FREEPHONE 0800 652 6717. The Box Office is open from 9.30am to 5.30pm Monday to Friday. You can also contact us by email at boxoffice@philharmonia.co.uk.

Credit Vouchers are valid for 12 months.

Please note that from 2018/19 onwards, there will be an administration fee of £1.00 for each returned ticket.

Delivery by post

UK Bookings
Tickets will be mailed to you if the concert is more than 7 days in the future. Or, if you prefer, you can choose to collect your tickets from the Ticket Office of the Royal Festival Hall or Bedford Corn Exchange on the day of the concert.

To collect your tickets please come to the pre-paid ticket collection desk at the Festival Hall or Corn Exchange Ticket Office. Tickets will be available to collect from 1.5 hours before the concert. Please take a note of the order number when you book.

Overseas Bookings
Tickets can be collected from the Royal Festival Hall or Bedford Corn Exchange Ticket Office on the day of the concert. To collect your tickets please come to the ticket collection desk.

Tickets will be available to collect from 1.5 hours before the concert. Please take a note of the order number when you book. If you have any enquiries about your booking you can telephone the Philharmonia Orchestra Box Office on +44 20 7921 3907.

Booking Tickets FAQs

Can I make a series multi-booking online?

Yes. The more concerts you book, the more you save. Signature seats (London Season only) count towards a multi-buy booking but the tickets are not discounted. Select the seats you want for each concert in the Royal Festival Hall and Bedford Corn Exchange seasons, and the subscription discounts will be applied automatically. You can read more about subscription bookings in the section about subscriptions above.

Can I book tickets for all Philharmonia concerts through the Orchestra's website or box office?

No. We only sell tickets directly for our seasons at London’s Southbank Centre and Bedford’s Corn Exchange. All other ticket purchases can be made through our partner venues, and links are provided on each event page.

Is there a transaction fee?

Yes. A transaction fees is charged for each transaction and not per ticket.

For the London Season, the fees are:

  • £1.75 online booking
  • £2.75 for telephone, email and postal bookings

For the Bedford Season, the fees are:

  • £1.50 for online, telephone, email and postal bookings.

Can I exchange my tickets?

Yes. For concerts promoted by the Philharmonia Orchestra (London’s Royal Festival Hall and Bedford’s Corn Exchange), you may exchange your tickets either for a credit voucher valid for 12 months, or another Philharmonia Orchestra concert by returning them via first class post to Philharmonia Orchestra Box Office, 6 Chancel Street, London SE1 0UX with a covering note. They must arrive no later than 2 working days before the performance, or call for free on FREEPHONE 0800 652 6717. The Box Office is open from 9.30am to 5.30pm Monday to Friday. You can also contact us by email at boxoffice@philharmonia.co.uk.

Tickets received fewer than 2 working days before the performance will only be offered for sale once all other tickets have been sold. If your tickets are successfully re-sold, you will receive a credit note for the full value of the tickets sold.

Credit Vouchers are valid for 12 months.

Please note that from 2018/19 onwards, there will be an administration fee of £1.00 for each returned ticket.

Can I get a refund for my tickets?

No. However, for concerts promoted by the Philharmonia Orchestra (London’s Royal Festival Hall and Bedford’s Corn Exchange), you may exchange your tickets either for a credit voucher valid for 12 months, or another Philharmonia Orchestra concert by returning them via first class post to Philharmonia Orchestra Box Office, 6 Chancel Street, London SE1 0UX with a covering note. They must arrive no later than 2 working days before the performance, or call for free on FREEPHONE 0800 652 6717. The Box Office is open from 9.30am to 5.30pm Monday to Friday. You can also contact us by email at boxoffice@philharmonia.co.uk.

Tickets received fewer than 2 working days before the performance will only be offered for sale once all other tickets have been sold. If your tickets are successfully re-sold, you will receive a credit note for the full value of the tickets sold.

Credit Vouchers are valid for 12 months.

Please note that from 2018/19 onwards, there will be an administration fee of £1.00 for each returned ticket.

Will you post my tickets to me?

Yes. For bookings made within the UK, tickets will be posted to you if the concert is more than 7 days in the future. Or, if you prefer, you can choose to collect your tickets from the Royal Festival Hall or Bedford Corn Exchange Ticket Office on the day of the concert.

Tickets booked from overseas will not be posted.

To collect your tickets please come to the ticket desk. Tickets will be available to collect from 1.5 hours before the concert. Please take a note of the order number when you book.

If you have any enquiries about your booking you can telephone the Philharmonia Orchestra Box Office on +44 (0)20 7921 3907.

What credit/debit cards do you accept?

We accept American Express, Mastercard, Visa, debit and credit cards.

How are currencies other than UK Pounds handled?

If you normally receive your credit or debit card statement in a currency other than UK Pounds, your credit card company will convert the transaction into your own currency on your statement.

Can I book my concert tickets at any time?

Yes, this is a 24 hour booking system. Please note that online booking closes 90 minutes before the start of a concert. After that time, bookings can still be made on the telephone on +44 (0)20 7960 4200 (for Royal Festival Hall) or +44 (0)1234 718 044 (Bedford Corn Exchange) and in person up to the start of the concert at respective venues.

The Philharmonia box office (FREEPHONE 0800 652 6717) is open on weekdays from 9.30am to 5.30pm.

Can I make a group booking?

For the London Season, a 25% discount is available for groups of 10 or more people for most concerts. A complimentary seat is also offered for every 20 tickets booked.

A 50% discount is available for school parties of 10 or more pupils. There is also 1 complimentary teacher’s ticket for every 10 purchased. This applies to both London’s Southbank Centre and the Bedford Corn Exchange.

Group tickets can be reserved in advance, and confirmed by payment at least one month before the concert.

Please note that only the 25% group discount is available online.

Telephone the Philharmonia Orchestra Box Office on FREEPHONE 0800 652 6717, or email us at boxoffice@philharmonia.co.uk and we will be happy to help.

How do I know which password to use?

When you have selected the concert or concerts you would like to book, you will be asked to log in. If you have never booked for anything on the Philharmonia Orchestra website before you will need to register as a new user. Follow the easy steps.

If you have used the Philharmonia Orchestra website to book tickets before enter the email address and password you used last time. If you cannot remember your password you can choose to have a new one sent to you via email.

If you have used the Southbank Centre website (www.southbankcentre.co.uk) before, enter the email address and Southbank Centre website password you last used.

What do I do if something goes wrong when I'm using the online booking/ticket purchase/donation system?

Please send us an email including the following information

  1. Where you are using your computer? (eg at home, at work, in college)?
  2. The operating system you are using. (eg Mac OS X, Windows XP, Windows Vista)
  3. The browser you are using. (eg Internet Explorer, Firefox, Safari)
  4. If known, the version of the browser you are using. (eg Internet Explorer 8, Firefox 3)
  5. A description of what happened when you tried to use online booking.
  6. Details of any error messages you received (and a screenshot if you know how to do this).

Send your email to boxoffice@philharmonia.co.uk. If you feel more comfortable speaking to us on the phone, then you are of course welcome to telephone our box office.

Is the Philharmonia Orchestra's online booking system secure?

Making bookings or donations or renewing your membership on this website is easy and secure. There are no documented cases of credit card fraud using our website.

Can I purchase CDs and DVDs online?

Yes. Select the Buy/Stream menu at the top of the home page. You can purchase The Orchestra app via the Apple App Store, and downloads of our recordings via iTunes. Philharmonia Orchestra CDs, DVDs, and blu-ray discs are also available through this site by using the links to buy from amazon.co.uk. These links take you directly to our shop pages on amazon.co.uk, so your order is fulfilled directly by the Philharmonia Orchestra.

Can I become a friend of The Philharmonia Orchestra online?

Yes. You can find out more and become a friend online here, and you can also call the Friends Team on 020 7921 3906 or email friends@philharmonia.co.uk. We’d love to hear from you.

Can I renew my Friend of The Philharmonia Orchestra's membership online?

Yes. you can by going to our renew page, you will need to be logged in to renew your membership. You can also renew by calling the Friends Team on 020 7921 3906. You can find out more about the Friends of the Philharmonia Orchestra here.

Do you have conditions of sale?

Yes

  • Ticket holders will comply with all statutes, regulations, safety announcements and venue requirements.
  • For ticketed events every member of the audience or exhibition visitor must have a valid ticket.
  • We do not take any responsibility for any ticket that is lost, stolen or destroyed.
  • The Philharmonia Orchestra and event promoters are not liable for any personal travel, accommodation or hospitality arrangements made relating to an event or the cancellation of an event.
  • Latecomers – admission is not guaranteed although offered wherever possible.
  • Ticket holders consent to the recording and filming of themselves as members of the audience.
  • The Philharmonia Orchestra reserves the right to refuse admission or attendance to any patron.
  • The Philharmonia Orchestra and event promoter reserves the right to make any alterations to an advertised programme rendered necessary by unavoidable causes.
  • For concerts at Southbank Centre and the Bedford Corn Exchange, tickets may be returned for a Credit Voucher valid for 1 year or exchanged if received by the Southbank Centre Ticket Office up to 48hrs before the performance. Refunds will not be available.
  • An administration charge will apply. For other promotions, no refunds are available.
  • Tickets must not be re-sold for profit or commercial gain or by any outlet other than the Philharmonia Orchestra, our partners venues or a recognised ticket agent. Failure to comply will make this ticket void.
  • Glasses, bottles, cameras and recording equipment, etc. are not allowed in the auditorium.
  • Babes in arms cannot be admitted to Philharmonia Orchestra concerts, unless expressly advertised.
  • Mobile phones, pagers and watches should be silenced before entering the auditorium.